악성코드 문의
악성코드로 인해 컴퓨터 사용에 지속적인 문제가 발생하는 경우, 해당 게시판을 통해 문의해주시기 바랍니다.
i had a file infected with matrix ransomware (suspected) . I want to know if your product can handle this kid of ransomware. Tq
- 답변입니다.
- Thank you for contacting us.
AppCheck is intended for prevention of Ransomware, which cannot be used to recovery tool of encrypted files.
AppCheck backups files that are about to damage, then when the actual damange occurs, automatically recovers from these backup.
Matrix Ransomware's infection route is known to RDP connection, and directly execute the Ransomware. We recommend you to change to strong password, and connection port.
Thank you.